![]() As a prerequisite, download the Identity Provider metadata from the SafeNet Trusted Access console by clicking on the Download metadata file button. GlobalProtect App for Windows GlobalProtectâ„¢ is an application that runs on your endpoint (desktop computer, laptop, tablet, or smart phone) to protect you by using the same security policies that protect the sensitive resources in your corporate network.In the meantime, while this is being fixed, staff can use the Outlook Web App. Original message (8.18am): IT Services are aware that some people are having issues accessing the GlobalProtect Virtual Private Network. On 12 August, staff experienced issues logging into GlobalProtect. GlobalProtect VPN access issues - resolved.Click on "Download Mac 32/64 bit GlobalProtect agent." This will download a file called GlobalProtect.pkg - double-clicking on this file will cause it to bring up a dialog box that will ask you a series of questions and walk you through the installation process.
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